“What I would call true immediate customer service – phone call or email, dealing with issues quickly as they arise.”
Terry Goulah VP Operations & Co-Founder – FreeYumm The Icicle team recently sat down with Terry Goulah, Vice President of Operations and Co-Founder of FreeYumm, to understand how Icicle has helped FreeYumm meet their food production goals. FreeYumm came to us looking for a traceability solution, and they got more than they bargained for – including a […]
“Support has been amazing. Their team is quick to answer questions and I rarely have to wait more than 24 hours.”
Esther Falk HACCP Coordinator – Fraser Valley Specialty Poultry Joe Falk, Operations Manager at Fraser Valley Specialty Poultry With five generations of farming experience in beautiful British Columbia, Canada, Fraser Valley Specialty Poultry is a leading supplier of ducks, Taiwanese chicken, geese, squab, and other exotic poultry products. Since 2004, the company has grown significantly […]
COO Felix Irlich tells us, in his own words, why he loves Icicle and how Icicle helped him secure international distribution for DaVinci Gelato.
“When it came to recalls and being on the ball with inventory management, a software system like Icicle was ideal for us.” And more testimonials from the Chai Company
Terry Goulah from FreeYumm talks about how Icicle solves the complex traceability and vendor management challenges posed by making allergen-free snacks.
With five generations of farming experience in beautiful British Columbia, Canada, Fraser Valley Specialty Poultry is a leading supplier of ducks, Taiwanese chicken, geese, squab, and other exotic poultry products. Since 2004, the company has grown significantly through a commitment to diversification of high-quality products to satisfy their happy customers. While their business has grown, […]
An authentic producer of olive oil and other traditional Italian products, Villa Cappelli exports most of its products to the United States. So when the FDA inspectors announced their arrival in six weeks, the company needed to ensure that they were in compliance with the latest Food Safety Modernization Act (FSMA) regulations, including having a […]
Master sausage roll maker, Paul Tolnai from P&S Frozen Foods, describes the benefits of automating food safety programs using Icicle in a federally regulated environment. “We first became HACCP certified about 12 years ago. We’ve been using Icicle for about two or three years now and ever since we signed on it’s become immensely easier. […]
Mitchell Pugh from Chewter’s Chocolates explains how easy it is to create and manage a multi-facility food safety program using Icicle. “We’ve been using the Icicle program for over a year now and it’s helped us by organizing our system and teaching us about HACCP, learning exactly how we need to go across. The […]
“Using Icicle software as my HACCP portal allows me the ability to store all documentation in a centralized location, but still allows the flexibility for any supervisor to bring up the HACCP Plan in front of them. This is useful for finding proper corrective action procedures, handling audits and allowing the information to be at […]