
Here We Grow! A Warm Welcome to New Icicle Team Additions
Icicle helps hundreds of companies streamline food safety, traceability, quality control, production and so much more with our unified, data-driven ERP solution. Despite the challenges of the pandemic, the Icicle has been instrumental in helping our customers significantly grow their business while helping keep staff and visitors safe. We’ve recently welcomed a number of new faces to the Icicle Team as we continue to successfully scale business alongside our expanding user-base. Like our customers, we understand that it’s not just about having the right tools, but also having a strong team to see things through.
Say Hello to Our Latest Icicle Team Additions!
Katherine Bowie: Literary Connoisseur and Training Specialist

Katherine Bowie comes to the Icicle Team with a strong background in training teams and is excited to bring this expertise to help our users make their jobs easier. She thrives in fast paced environments and helps teams grow by clearly documenting and conveying information needed to make things easier, more efficient, and fun.
A tech-savvy person by nature, she quickly picks up on digital tools to unlock their potential to make things better. Katherine loves seeing how software empowers the future, and is a reason why she is studying computer software engineering part time. “There have been such leaps in technology in our generation alone,” noted Katherine. “Software is the epitome of what the future will be.”
After interviewing with the team, she felt that Icicle was a great place for growth and she looks forward to helping customers streamline their processes, especially in this new normal. Katherine is looking forward to fostering adoption of the Icicle ERP to its growing list of customers around the world.
Katherine is an avid reader, and enjoys writing among other creative pursuits. She moved to Canada from the United States 11 years ago and settled in Hamilton, Ontario. Katherine is happily married and mom to two rockstar cat babies named David Bowie and Freddie Mercury.
Paul Tolnai: Icicle Power User and Business Development Manager

Many in the local BC food industry might recognize Paul Tolnai from P&S Frozen Foods where he managed operations for many years. Growing up in a family-owned food business taught Paul many valuable lessons, while also growing his appreciation for the industry.
“The food industry has to be the kindest industry ever,” he noted. “It’s not as cut-throat as others, and people truly help each other success. I think it’s because we all want to please people and know the way to a person’s heart is through their stomach.”
After graduating from BCIT’s Broadcast Journalism program, Paul worked as a news producer at News 1130 for a number of years before deciding to join the family business with his mom 20 years ago. He has since sold the company to pursue new opportunities. Luckily for us, this meant joining Icicle as Business Development Manager!
Paul has always been passionate about food safety and efficiency. An Icicle user since 2011, Paul has been instrumental in helping shape Icicle into what it is today. We have added a number of features to meet the needs of highly regulated meat processing companies with his valuable feedback. Paul has extensive hands-on experience using Icicle through many required audits and constantly changing regulatory environments. He is excited to join the Icicle Team to introduce our solutions to food companies to help make their lives easier.
In his free time at home, Paul (a.k.a. DJ Tiny) enjoys mixing beats and spending quality time with family. He can’t wait for lockdowns to be behind us so he can travel and adventure again.
Romina Puno: Visual Communicator and Senior Marketing & Public Relations Manager

Romina Puno comes to us with a diverse background in communication design and integrated marketing, having worked in a variety of industries to build brands and grow international business. She is passionate about helping businesses scale up, and looks forward to making a difference for Icicle and new customers elevating their operations through our feature-rich ERP. Already actively researching and identifying the best ways to engage potential customers, Romina will be focused on media relations, content marketing and digital campaigns to raise Icicle’s profile. She looks forward to creating tailored digital experiences to support Icicle’s sales team.
Her love for animation led her studies in the direction of graphic design and marketing. Romina likes to get hands-on and apply a creative flair to the multimedia projects she works on. You will see some of her graphics skills at play on Icicle’s social media profiles – follow our new Facebook and Instagram profiles to see more!
Romina grew up in the Philippines but has spent most of her life in Canada. Romina and her husband are proud parents to a cuddly little baby girl that keeps them busy at home. Since the pandemic started, Romina has been tending to her growing jungle of house plants.
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